How Toyota North America looks after employees’ mental health | Jobs Reply


Plano, Texas (CBSDFW.COM) – One of the largest corporations recently headquartered their US operations in North Texas is also trying to be a model company when it comes to helping their large workforce navigate mental health concerns.

Toyota, headquartered in Plano, invited us to their sprawling 100-acre campus to talk more about their efforts.

Toyota’s VP of Human Resources, Kim Cockrell, said keeping employees from being consumed by work stress or being away from home is a top priority for the company.

Cockrell added, “We care deeply about the health and well-being of our employees and their families. Therefore, it’s important that we provide the resources and tools that we provide to provide an environment in which they can give their best.”

He added that the challenges brought by the pandemic and changing the way of working were especially difficult for him.

“For me personally, having to go through the tragedy of my own employees. Seeing the impact on everyone’s lives and not being able to physically be there was really hard,” Cockrell said.

Cockrell showed us around and explained some of the extra measures they’ve taken recently to keep their employees mentally healthy.

While touring the campus he showed us all the amenities like urgent care, a walk-in health clinic, a pharmacy and convenience store, multiple cafeterias, a credit union, and even a full-sized gym that rivals the larger ones. Health Club at Metroplex.

These are meant to help provide their employees with additional resources that can make their lives a little easier.

The World Health Organization reported that the pandemic has triggered a 25% increase in anxiety and depression worldwide. The same data suggests that the mental health of women and young people was most affected by Covid-19.

Some employees we spoke with agreed that mental health challenges are greater these days than ever before.

Beatrice Diaz, Toyota Insights manager, said, “A lot of it is being able to balance your life, your personal life and your work life. I think it’s a big stress for me. It’s been strong for me. I’m during the pandemic, right? “

His colleague LaPrie Townsend, an enterprise transformation consultant, added “I think the biggest challenge is just maintaining a sense of community” about the shift to work from home or remote work during the pandemic.

Cockrell says the goal of maintaining the mental health of their employees extends to many different wellness programs.

All full-time employees also have benefits that allow them to seek help from professionals when needed. A benefit that is also extended to their family members.

“At the end of the day our goal is to make sure we have the right levers in place. The right tools, the right support systems so that we put our employees at the center and our employees first,” Cockrell said.

All of the services and benefits available to Toyota employees cover not only the 4,500 people at their North American headquarters, but their nearly 40,000 employees throughout the United States.



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